/Custom domain

Custom domain

Host your forms on your own domain (e.g. forms.yourcompany.com) instead of a halloform.com link.

How it works#

A custom domain serves your forms from a subdomain you own — like forms.acme.com/contact — so respondents never see a halloform.com URL. Your branding, your domain.

Custom domains are a paid feature — Pro and Business include unlimited custom domains. The Free plan includes none.

Add a domain#

  1. Go to Settings → Custom domains.
  2. Enter the subdomain you want to use, e.g. forms.acme.com, and save.
  3. The domain appears as "Pending" until DNS is verified.

Point your DNS#

At your DNS provider, add a CNAME record for the subdomain pointing at our edge:

Type:  CNAME
Name:  forms            (the subdomain part)
Value: cname.halloform.com

Then use Re-check on the domain's card. DNS changes can take up to 24 hours to propagate, and the verification status updates automatically — the card flips to a green "Verified" badge once the record is live.

Apex domains & Cloudflare
For an apex domain (acme.com with no subdomain), use your provider's CNAME-flattening or an A record to the same target. On Cloudflare, set the record to DNS-only (grey cloud) for verification — an orange-cloud proxy hides the records we check.

Map forms to the domain#

Once a domain shows Verified, its card lets you decide what respondents see on it:

  • Form served at the root — pick which form answers the bare domain (e.g. https://forms.acme.com/). Leave it on "None" and the bare URL returns 404, so every form is reached by an explicit path instead.
  • Vanity URLs — map friendly paths to forms, like forms.acme.com/food → your order form. Add, edit, or remove these at any time.
The Custom domain settings — a verified domain card with Re-check and DNS controls, a "Form served at the root" picker, and a Vanity URLs list mapping /food to a form.
A verified domain: choose the root form and map vanity paths like /food to any form in your org.

Plans#

Adding and verifying custom domains requires a Pro or Business subscription. Free forms always remain reachable at their halloform.com link.